Policies

1. COPYRIGHT The entire content of this website, including texts, graphics, images, sounds and any other information, is the property of Nannacay®, which holds the copyright over it. Copyright protection of the aforementioned content extends to all reproductions or copies obtained from this website. No content may be modified, transmitted, reproduced, published, licensed, transferred or sold without the prior written consent of its owner.

2. CORRECTIONS The information available on the website may occasionally contain typographical errors, inaccuracies or omissions related to product descriptions, prices and availability. Respecting consumer rights and its customer relationship policy, Nannacay® reserves the right to correct any errors and omissions at any time and without prior communication.

3. PRODUCTS Nannacay® is not obliged to have, in all its sales channels (stores, catalogs and online sales), all items in its line, so that some products available in Nannacay® catalogs and/or in stores may not necessarily be available for online purchases and vice versa. Nannacay® may advertise products on this website for illustrative purposes only, not making them available for sale. The prices of products offered by Nannacay® on this website are expressed in reais and are only valid for purchases within the national territory. The prices of products offered on this website are not necessarily related and/or equivalent to the prices of identical products offered in Nannacay® and/or multi-brand stores. The images on this website may present variations in color, due to the specific resolutions of each equipment and the matrices available in this environment. When presenting products, Nannacay® will always make every effort to ensure their original colors appear. Possible differences, therefore, may occur, without this representing a defect or bad information. Our products are handcrafted.

4. PARTNERS Nannacay®, when advertising its partners, does so exclusively for informational purposes. In this sense, it assumes no responsibility for their information and actions and, consequently, for any damage caused by them to users.

5. NANNACAY® RESPONSIBILITY Nannacay® will make every effort to offer safe, practical and comfortable navigation on this website. However, Nannacay® is not responsible for any damage caused to the user and/or their equipment, resulting from virus attacks and/or invasions, occurring during use, as it is not responsible for the security of connections.

1. SECURITY The Nannacay® online store is committed to you when it comes to data security and privacy. Respect for the customer and the confidentiality of their information are very important to us. Therefore, rest assured that your shopping experience at Nannacay® is completely safe and the data provided is encrypted.

2. ENCRYPTIONAll data provided to Nannacay® during the purchase process is automatically encrypted before being transmitted.

3. PURCHASES WITH CREDIT CARD Your credit card details are transmitted directly to the operator. It is important to highlight that Nannacay® does not store any record of the customer's card data in its files.

4. IDENTIFICATION AND PASSWORDWith the function of facilitating your next purchase, the registration data from your first visit is stored so that you do not need to enter them again. It is important to highlight that this data is only stored to facilitate future purchases and is not disclosed, sold or made available to third parties, except in strict compliance with court orders. Personal data may be used to prepare statistical information, without identifying the consumer by name. Credit card details and other payment information are not stored.

Product prices do not include duties and taxes. This expense will be calculated by the destination country's customs and will be the customer's responsibility. All international orders cannot be returned or exchanged. Nannacay is not responsible for product loss or damage in international shipments.